OpenStack Summit May 2015 Vancouver has ended
Thursday, May 21 • 11:50am - 12:30pm
What Your Customers Don’t Know About OpenStack Might Hurt You

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What Your Customers Don’t Know About OpenStack Might Hurt You

OpenStack is complicated, and explaining it to app developers and other consumers of the services it delivers can be a tough, thankless and often counterproductive task. But if you don’t cover the basics, small misunderstandings can bloom into major headaches as you move to production. 


Operators of OpenStack clouds have learned a lot about what app developers and other consumers of OpenStack services need to know about the project. In this session, we’ll discuss the five major tripwires that can put the best-laid deployments flat on their faces.


We’ll look at the biggest landmines, including what to explain -- and what to avoid -- regarding governance and the integrated release cycle. We’ll also examine how to talk with new users about the best way to become engaged in the community, without scaring them away from open source altogether. We’ll also talk about how to make an honest assessment of their engineering chops and their appetite for getting into the weeds with OpenStack.


These lessons from the trenches will be presented by five people who design, deploy, operate and consult on OpenStack with demanding customers. Come with an appetite for a reality check, and leave with a critical assessment of how to bring your users into OpenStack with their eyes open.

avatar for Kenneth Hui

Kenneth Hui

Director of Technical Marketing, Platform9, Platform9
I am the Director of Technical Marketing and Partner Alliances at Platform9, where we are enabling customers to be successful through our SaaS managed private cloud solution.  My passion is to help IT deliver value through collaboration, automation, and cloud computing.  I am an... Read More →
avatar for Lisa-Marie M. Namphy

Lisa-Marie M. Namphy

OpenStack Solutions Marketing, HP Cloud, HP
Lisa-Marie currently leads the solutions marketing team focused on OpenStack across HP and the Cloud BU. Lisa also co-organizes the SF Bay OpenStack Meetup group and personally hosts the bi-weekly meetup onsite at HP. Lisa brings to HP more than 20 years of marketing, channels, and... Read More →
avatar for Jesse Proudman

Jesse Proudman

CTO, Blue Box, an IBM Company, Blue Box
In 2003, technology entrepreneur Jesse Proudman parlayed his passion for the “plumbing” of the Internet into the creation of Blue Box Group, a Seattle-based private cloud hosting company. As Founder and CTO, Proudman has guided the company’s rapid growth and multiple successful... Read More →

Thursday May 21, 2015 11:50am - 12:30pm PDT
Room 205/206/207

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